How can we help?

Contact support

Email support@verbago.app. General product requests are normally acknowledged within 2 business days. Account deletion requests are completed within 7 business days after verification.

Include your app version, device type, and a short description of what happened. Do not send passwords, one-time codes, voice recordings, child content, or payment-card details.

Account and deletion help

Account deletion starts from Settings → Delete Account. If sign-in is not possible, email support from the caregiver account address. Read the full account deletion process, including Apple subscription guidance.

Subscriptions and billing

Purchases made in the iOS app are billed by Apple. Use Apple Account subscription settings to view or cancel renewal. Apple handles App Store refund requests and billing disputes.

Accessibility and privacy

Tell us if a setting, control, legal page, or support route is difficult to use with assistive technology. Privacy requests can use the same support address. See our privacy policy for the information we use and the rights available to you.

Company information

Legal entity

Third Phase Labs Ltd

Registered address

c/o Taxgem Ltd, 67 Hough Lane, Leyland, PR25 2SA, United Kingdom

Company registration

Registered in England and Wales, company number 14502121

Email

support@verbago.app